• 1. How did you hear about our company?
  • Internet
  • Yellow Pages
  • Trades Show (Please Specify):
  • Referral (Please Specify):
  • Other (Please Specify):
• 2. What most influenced the decision to use our services?
  • Pricing
  • Reputation
  • Referral
  • Professionalism
  • Customer Service
  • Other (Please Specify):
• 3. Please rate your overall satisfaction with our company and the services we provided:
  • Very Satisfied
  • Somewhat Satisfied
  • Somewhat Unsatisfied
  • Very Unsatisfied
    Please explain:
    
• 4. Please rate the service you received from our company in the following areas:

  Please rate your overall impression:	Excellent	Very Good	Average	Poor	Very Poor
  Initial impression when calling our office
  Timeliness in responding to your request
  Communication
  Please rate our office staff on their:
  Promptness
  Courteousness
  Knowledge
  Explanation of problems/solutions
  Proposal clarity
  Overall professionalism
  Please rate our workers for their:
  Courteousness
  Knowledge
  Communication with you
  Quality of work
  Professionalism
  Clean-up

• 5. Would you recommend us to others?
  • Yes
  • No
    If no, please explain why:
    
• 6. Would you use us for future work?
  • Yes
  • No
    If no, please explain why:
    
• 7. Please comment on areas to improve:
  
• 8. Can we use you as a reference?
  • Yes
  • No
• 9. Would you be willing to supply a brief letter of recommendation for Design Roofing? If so, please type in the space provided below.
  • Yes
  • No
    

Thank you for your time, the feedback and for the business.

Sincerely,

The Design Roofing Team